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Privacy policy

Your privacy is important to Deepchill Solutions Inc. This Privacy Policy discloses Deepchill®’s practices with respect to (i) the personal information we gather in connection with your request for information regarding our products and services, (ii) Deepchill® public website, including the type of information that we gather, (iii) the way we use information internally; and (iv) our policy regarding sharing your personal information with others.

We have implemented these practices for Deepchill®’s website (deepchill.com) and dependent pages (the “Site”). We have instructed our website administrator to include information regarding these privacy practices anywhere on the Deepchill® Site where Personal Information is collected.

Additionally, because we use visual mapping services on our website, please be aware that the Google Maps/Earth Terms of Service, including the Google Privacy Policy, at http://www.google.com/help/terms_maps.html also applies.

We encourage you to read this Privacy Policy. This policy addresses our privacy practices relating to visitors to the Site and registered users of the Site. For purposes of this Privacy Policy, “Personal Information” is information which you provide to us which personally identifies you, such as your name, email, address or billing information, or other data which can be reasonably linked to such information. By submitting Personal Information and other information to the Site, you hereby consent to the collection, use and disclosure of such information as set forth in this Privacy Policy.

Generally, you may browse the Site without providing any Personal Information. However, we may ask that you provide information, including, without limitation, Company Information, at various times and locations through the Site. For example, if you decide to register with the Site to request for information, you will be asked to provide information such as your name, and email address. When using forms on the Site to communicate with Deepchill®, you may choose to provide other Personal Information, such as your name, company name, position, mailing address, phone number, and email address. We may collect and store any Company Information you enter through the Site.

We use commercially reasonable measures to ensure that Personal Information gathered about customers interested in Deepchill®’s products and services is only accessible by appropriate personnel who have a business need for the information. We inform our personnel about the meaning and requirements of this privacy statement. Furthermore, we utilize certain systems, policies and procedures in an effort to maintain the accuracy of customer information and to protect it from loss, misuse, or alteration.

The information collected by and through this Site may be used by Deepchill®, its divisions, subsidiaries, and affiliates, or other entities that are involved in the operation of this Site for Deepchill®’s purposes. Deepchill® may use the information collected and provided, individually or in an aggregate form, in order to:

– contact you about the Site;
– notify you about important changes to the Site;
– evaluate products or services Deepchill® could offer to you;
– monitor or improve use of the Site;
– compare and otherwise use data entered by users for any purpose including consulting, research and marketing;
– customize any advertising and content you see on the Site;
– provide special offers to you from Deepchill® and/or its affiliates; and
– send you promotional material on behalf of Deepchill® and/or its affiliates.
We do not sell Personal Information about you to unrelated companies for their independent use.

Any Personal Information that you provide to us will be used for our purposes only. Your information will not be shared with other individuals or other companies other than as described in this Privacy Policy. In some instances we may need to provide Personal Information to third parties that we use for delivering specific products or services to you (such as shipping or direct mail organizations). In such cases, our agreements with these third parties do not permit them to engage in further disclosure of your name and delivery address or other Personal Information.

We collect the domain names and IP addresses of our visitors for statistical purposes, to measure use, to improve the content or responsiveness of our site or to customize the content or layout of the site for the individual visitor. We do not disclose this information to third parties. We may also aggregate information relating to our visitors’ traffic patterns from the data that we collect and retain concerning the IP addresses and domain names of our visitors, and we may divulge such aggregate information about our users with third parties such as our business partners, distributors, and service and support providers. You may visit our website anonymously if you wish, by using appropriate software or web services available from or through third parties.

We maintain a log file of all actions that are initiated or facilitated using our website, to capture, record and store data concerning the transaction. Access to this data is restricted to those who administer our network and public website, except that we may use and disclose this information to third parties in response to legal process or law enforcement inquiries, abuse of our website, or violation of our Terms of Use.

You should know that e-mail is not necessarily secure against all forms of interception. If your communication includes sensitive information about your company and you would prefer not to transmit this information in this fashion, please contact us by mail or telephone rather than e-mail.

We collect email addresses that are: volunteered by the visitor; through e-mail messages addressed to our company or its employees; through visitor responses via the “Get in Touch” or “Download file” or “How can we help you save” portion of the site; or e-mail marketing destination web pages and public events. We use e-mail addresses for marketing purposes and to inform those interested in our products about events, products, services or other items of interest. You may opt-out of receiving promotional or marketing emails at any time by notifying us as a reply to any unwanted e-mail, contacting us at [email protected], or by writing to Deepchill® at 180 Caster Ave, Woodbridge, ON L4L 5Y7 CANADA. Requests to unsubscribe from Deepchill® e-mails may take 5 business days to process.

A cookie is an element of data that a website can send to your browser, which may then be stored on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Deepchill® uses one type of cookie to maintain your login information for as long as you are using one of our websites. No Personal Information is stored in this cookie and the cookie is deleted from your computer when you leave the website. Our second cookie type simply identifies you as you move throughout our website, providing faster, personalized access to view various site pages.

We safeguard the security of the data you send us with certain physical, electronic, and managerial procedures. We take commercially reasonable precautions to protect against misuse, theft, loss, unauthorized access, disclosure, alteration or destruction of your Personal Information. While we strive to protect your Personal Information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. We suggest that you change your passwords often, that your passwords include a combination of letters and numbers, and that you make certain that you are using a secure browser. Products and services are available which can help give you privacy protection while navigating the Web.

Our website may contain links to other third-party sites. When you click on one of these links you are visiting a website operated by someone other than Deepchill®, and the operator of that website may have a different privacy policy. Deepchill® is not responsible for their individual privacy practices. We encourage you to investigate the privacy policies of these third-party operators.

We welcome comments and questions regarding this Privacy Policy. Any such Questions should be directed via e-mail to i[email protected] . Additionally you may make your request by writing to 180 Caster Ave, Woodbridge, ON L4L 5Y7, CANADA.